Privacy Policy

At MONØ:Unit (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, products, and services. By using our website, you agree to the practices described here.

1. Information We Collect

We may collect the following types of personal data:

• Information you provide directly — such as when you register for an account, place an order, subscribe to our newsletter, or contact us.

• Browsing and usage information — including pages you visit, actions you take, device information, IP address, browser type, and cookies.

• Transaction details — such as payment information and purchase history (processed securely by payment gateways; we do not store full payment card details).

2. How We Use Your Information

We may use your personal data for the following purposes:

1. To enhance your browsing and shopping experience — e.g., remembering preferences, personalizing content, and providing a smoother checkout process.

2. To process and fulfill your orders — including sending order confirmations, shipping updates, and customer support communication.

3. For marketing purposes — sending promotions, updates, and offers based on your preferences (you may opt out anytime).

4. For analytics and improvement — including the use of Google Analytics to understand user behavior and improve our services.

5. To comply with legal obligations — such as tax, accounting, and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal data to third parties.
We only share your data in these situations:

• With trusted service providers who assist in operating our website, fulfilling orders, or running marketing campaigns — all of whom are bound by confidentiality obligations.

• When required by law — such as responding to lawful requests by public authorities.

• With your consent — when you agree to share your data for a specific purpose.

4. Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies (including Google Analytics) to improve user experience and gather information on how our services are used. You can disable cookies in your browser settings, but some features may not work as intended.

5. Your Rights

Under Malaysia’s Personal Data Protection Act 2010 (PDPA) and Singapore’s Personal Data Protection Act 2012 (PDPA), you have the right to:

• Access your personal data we hold.

• Request correction of inaccurate or incomplete data.

• Withdraw consent for certain data uses.

• Request deletion of your personal data.

To make a request, please email us at hello@monounit.com. We will respond within a reasonable time frame as required by law.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or storage system is 100% secure.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

8. International Transfers

If we transfer your data outside Malaysia or Singapore (e.g., to hosting or cloud providers), we ensure appropriate safeguards are in place to protect your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

MONØ:Unit
Email: hello@monounit.com

Last Updated: 09 AUGUST 2025