Delivery Policy

Processing Time

• Orders are processed within 5 business days after payment is confirmed (excluding weekends and public holidays).

• During peak seasons or promotional periods, processing times may be longer.

Delivery Coverage

• We deliver within Malaysia and Singapore. International shipping is available upon request and subject to additional charges.

Shipping Partners

• We work with reputable courier services (e.g., Pos Laju, GDEX Express, Ninja Van, DHL, etc.) to ensure safe and timely delivery.

Delivery Time

• Malaysia: Estimated 7 business days after dispatch.

• Singapore: Estimated 12 business days after dispatch.

• Remote areas may take longer.

Delivery Charges

• Shipping costs are calculated at checkout based on destination and weight.

• Free shipping may be offered during promotions or for orders above a certain amount.

Tracking

• A tracking number will be provided once your order has been shipped.

Delays

• We are not responsible for delays caused by courier services, customs, weather conditions, or other unforeseen circumstances.